» New Micrsoft Component: MSXML
My PC is not connecting to the McGruff SafeGuard website
  • My PC is not connecting to the McGruff Website and my firewall / anti-spyware / anti-virus seems to be all set

On some PCs, you need to update the version of a Windows component (Microsoft Core XML services 6.0 SP1).  Visit the following Microsoft page:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=d21c292c-368b-4ce1-9dab-3e9827b70604

Click on Download for msxml6_x86.msi.  After the download has completed, double click on it, or let the installation of this component run, and then restart your PC.