• Are there any issues with Symantec Norton Internet Security tools or Virus Protection?

  Norton may identify the actions performed by McGruff SafeGuard monitoring software as "high risk":

  

   

  Select  ALWAYS ALLOW CONNECTIONS FROM THIS PROGRAM ON ALL PORTS

  Click here for a list of programs and websites that you should allow to have full access.

• McGruff SafeGuard starts but gets stuck or messages are not being shown at the McGruff SafeGuard website.

If you have accidentally set Norton Internet Security to NOT allow McGruff SafeGuard monitoring software, you need to do the following:

Open up Norton Internet Security control panel and select Personal Firewall, and click the Configure button.  Set all programs associated with McGruff SafeGuard to Permit All, as seen here:

Click here for a list of programs and websites that you should allow to have full access.