• How do I set up Trend Micro products to work with McGruff SafeGuard:

  Norton may identify the actions performed by McGruff SafeGuard monitoring software sas risky:

  

  

  Select  ALLOW and DO NOT WARN ME ABOUT THIS PROGRAM AGAIN

  Click here for a list of programs and websites that you should allow to have full access.

• TrendMicro still doesn't work with McGruff SafeGuard

The following steps was provided by a user when the above steps did not work.  The solution is a bit involved:

1. click on Network Security
2. click on Personal Firewall
3. click on Manage Profile
4. highlight the Home Network Connection that I use
5. click on Edit
6. click on Exceptions
7. click on Add
8. check Specified Applications - also give the application a name in the "Description" at the top (such as McGruff SafeGuard)
9. check Outgoing
10. click on Browse
11. click on the down arrow next to "Click On"
12. click on C Drive
13. click on Windows
14. click on System32
15. click on Spoolsv
16. click on Allow, and then O.K.

I then went through the same process and checked off "Incoming" rather than "Outgoing".  I repeated for each of the programs in the McGruff SafeGuard suite.