» WEBSITE HELP    

How to use the McGruff SafeGuard website - Buttons at the top of the screen:

Home The Home button gives you a summary of your child's activity.
The Chat button lets you view conversations, search conversations, view info about people who chat with your child, export conversations and report predators.
The Websites button lets view web activities including websites visited, terms your child searched for, activity on social networks, keystrokes and overall usage.
The Email button lets view emails.
The Usage button shows you which users are monitored and how much they use the Internet.
The Alerts button lets you select which alerts you want to receive via email and how often you want to receive them.  It lets you set the activites that you want to be alerted on.
The Violations button shows you the violations that caused an alert to be emailed to you.
Schedule IM The Control button lets control instant messaging, websites, programs on the PC.
The Upgrade button upgrades you  to McGruff SafeGuard Plus.

Viewing activity:

When viewing conversations, the following icons appear to the left of each conversation:

The chat or instant message conversation has not been viewed yet.
The chat or instant message conversation has already been viewed.

Each of the conversations are listed on the left panel, and the contents of the conversation is listed in the right panel.
Click on any of these buttons at the top of the right panel:

Click on the refresh button to refresh the list of conversations or the contents of a conversation.  This is most often used when viewing a conversation that is occurring as you are watching it.
Click on the printer to print the conversation.  (McGruff SafeGuard Plus, Family only)
Email this conversation to yourself or someone else.  (McGruff SafeGuard Plus, Family only)
Select, Copy Copy conversation to paste it elsewhere.  (McGruff SafeGuard Plus, Family only).
Messages are displayed from oldest to newest.  Click to display from newest to oldest.
Messages are displayed from newest to oldest.  Click to display from oldest to newest.
Time of each message is not displayed.  Click to display time of each message.
Time of each message is displayed.  Click to not display time of each message.
Delete conversation.  (McGruff SafeGuard Plus, Family only).

Removing McGruff SafeGuard from your PC:

Sign-in to the McGruff SafeGuard website, and click HELP.

Viewing conversations:

When viewing conversations, the following icons appear to the left of each conversation:

The instant message conversation has not been viewed yet.
The instant message conversation has already been viewed.

Each of the conversations are listed on the left panel, and the contents of the conversation is listed in the right panel.

Click on the refresh button to refresh the list of conversations or the contents of a conversation.  This is most often used when viewing a conversation that is occurring as you are watching it.
Click on the printer to print the conversation.